Why is current mobile onboarding such a pain?
Legacy verification options would require you to start by prompting the user to give their email or username, then a password, and then force them to exit the app in order to retrieve their OTP or use a separate authentication app.
Unfortunately, this means that the user’s first impression of your brand is the inconvenience of having to memorise details, switch context to another app, and potentially wait around for a code to arrive – all risk points which break flow, take too long, and lead to abandonment, using outdated security measures which can be compromised.
But now there's an alternative and surprisingly straightforward way to streamline the authentication process while actually increasing security.
How to simplify mobile authentication without compromising on security
Of course, you want to make life easier for your end users – but no one will thank you if this comes at the expense of strong authentication and fraud prevention. You want genuine individuals, not false positives from spambots, and your user base wants a service where they can feel confident that their information is kept safe, but retrievable.
Now there’s a completely frictionless onboarding verification, which means you don’t have to compromise on ease of use or fraud prevention – or store user data. With tru.ID, the only thing you need from your user is permission to process their phone number. It’s so simple: the user enters just their mobile phone number, and the app communicates instantly with the MNO (mobile network operator) to verify that this number is the one linked to that SIM.
On the user end, they wait only a couple of seconds, their identity is verified, and they can continue. That means no context switching, no lengthy wait, and no inconvenience. The result? An invisible, effortless onboarding experience with stronger security, that feels like magic.
tru.ID: Mobile Authentication, Reimagined
In an ideal world, passwordless mobile authentication would be easy, fast, and effortless, while still prioritising security and privacy.
The tru identity paradigm envisions one digital identity; one that allows the user to stay secure and anonymous, yet still verifiable by apps and services.
Instant PhoneCheck by tru.ID works so much faster not by removing any steps — it simply completes them for the user, rather than making them prove themselves. Phone numbers are instantly recognised as legitimate through a check of the SIM card, without any need for human input — and no human input means no opportunity for human interference.
